GTBank has terminated the appointments of some staff involved in the upgrade of its GTWorld application, causing widespread criticism from social media users.

The bank faced widespread criticism after many customers were stranded for cash due to an upgrade on its GTWorld application. Angry customers reported glitches while trying to process transactions, leading to many venting on Twitter.

In an exclusive interview with MDB, a high-level staff member revealed that some workers were sacked after high-worth customers closed their accounts due to the glitch. The bank has not issued an official statement to customers, as the GTWorld application remains inaccessible, with many resorting to short codes or ATMs for transactions. The issue has been resolved by this week, but GTBank is yet to issue an official statement to customers.